Refund policy

Our Freshness Promise

Everything we make is baked fresh, in small batches, just for your order. Because our bread and treats are perishable, we can't take returns.

But we always want you to be happy. If something arrives damaged, spoiled, or not what you ordered, email us at askmama@mamaclaudias.com within 3 days of delivery. Send your order number and a photo of the product and the box. We'll make it right with a replacement or a refund.

If a package is lost or late in transit, write to us and we'll help you sort it out with the carrier.

Bread Club members can skip or cancel anytime from their account before the next renewal.

With love, Claudia